Your LG Smart TV cannot be adequately exciting if you are not connected to the internet. If this is the first time you will be connecting your LG smart TV to WiFi, the information provided here will assist you.
The information can also be of help to you if you encounter any problems during the connection.
How to Turn WiFi on LG
- Press the home button on the remote control and select Settings, which can be found in the top right corner of the TV screen
- Click on Network and then WiFi connection
- Select the particular wireless network you want to connect to and provide its password.
The steps above should connect your LG TV to WiFi. You can also learn how to fix LG Smart TV not connecting to Wifi issues.
Troubleshooting
If you are unable to connect the LG TV to WiFi, the problem can be resolved via the points below:
- Unplug the TV: First, unplug the TV completely from the power source. Wait for up to 30 seconds and plug it again. You can then follow the steps given above to connect to WiFi.
- Carry out a factory reset of the TV: First select All Settings, then General and select Reset to initial settings.
- Update your TV location: If the location of the TV is set to “Set Automatically”, you can end up having issues with LG TV connection to WiFi. The problem can arise if your LG TV finds it difficult to assign a location and this will prevent WiFi connection. Updating your TV location manually can resolve the issue. Select All Settings, then General, then Location, and finally LG Serviced Country. You can select a country different from yours and this will help the LG TV to reset. After that, you can go back and select your country. Then open the location and select “Set Automatically” again.
“WiFi is turned off” message
This usually happens in older versions of LG smart TVs. This can be due to a crimped WiFi cable in the TV. The issue can be resolved via the steps below:
- Turn the back of the TV up by facing its surface down
- Remove the back cover
- Look for the flat silver cable connected to the WiFi model and check for folding or bending. Straighten it out without damaging them
- You can now replace the back cover and return the TV to its normal position.
WiFi connection dropping in and out
When this happens, the WiFi connection will be breaking repeatedly. The steps below can help you to get things right.
- Try to place your router very close to the TV in case the disconnection is due to long-distance
- Change to an Ethernet cable since it offers a more stable connection
- Remove any item that may be interfering with the signal, like a cordless phone, microwave, or baby monitor
- Attaching USB hard drives to the TV can also be responsible for the unstable connection
If the steps given above fail to resolve the issue, then the problem may probably be from your internet service provider. You should get in touch with them for a resolution.
Turn off Quick Start
The QuickStart feature is also known to interfere with WiFi connection. However, the QuickStart feature is not found in all LG TVs.
If your TV has the feature and the WiFi connection is unstable, you should simply turn off the feature. The steps below can help you out:
- Navigate to Settings and tap on All settings
- Tap on General
- Select Quick Start and then tap on Off
- Switch off the TV and get it unplugged from the powered source
- Press down the power button for 30 seconds
- Then plug the TV into the power source again and switch it on
- You can now make attempt to reconnect to the WiFi network.
You cannot find your network in the list
In case your WiFi network does not appear on the list of available networks, the steps below can help resolve the problem:
- Check if the router is on or off. Simply put it on if it is off
- Make sure the router is not too far from the TV also make sure there is no barrier or obstruction between the TV and the router
- Disconnect the TV and router from the power source and reconnect them after waiting for 30 seconds.
Outdated Software
If your TV is showing no WiFi connectivity, it may be due to outdated software. You can go ahead and do a software update for the TV to resolve the problem. Software updates for the TV can be found in the settings menu. Be that as it may, you will require a network connection before you can do the update.
You can opt for an Ethernet cable to get your TV connected to the WiFi. This will enable you to download the software update, after which you can easily connect to the WiFi.
The steps below can assist you:
- Select the TV settings menu using the remote control
- Select All settings
- Choose General
- Choose About this TV
- Navigate to Check for updates.
Incorrect password issue
This is yet another common occurrence when you want to connect your LG TV to WiFi.
If you receive this message after providing your WiFi network password, first check again if the password you have provided is correct.
Bear in mind that passwords are case-sensitive. So, retype the password while paying attention to its cases this time. You can decide to show the password option to enable you to see what you are typing
If you are still unable to resolve the issue, you should not hesitate to contact your internet service provider and they can provide you with a new password.
Conclusion
You can get the result you desire by following the process described above. However, there are times you may encounter one problem or the other when following the steps described above.
At such times, you should not hesitate to connect with the customer care agents. You can check the official LG website for the contact details of the customer care agents.
They will be willing to assist you with the process and resolve any issues you may have.
