How Do I Change the WIFI network on My Ring Doorbell — Step By Step Guide
You can trust the Ring Doorbell to provide a consistent view of your home frontage. However, you can only do this successfully if you connect the Ring Doorbell to your WiFi network.
If you have just installed the Ring Doorbell, need to change its WiFi network, or have upgraded to a new WiFi recently, we will give you helpful tips on how to do this.
How Do I Change the WIFI network on My Ring Doorbell?
How Do I Change the WIFI network on My Ring Doorbell? The steps below can help you out in this regard:
- Check your device for the ring app and open it
- Then, check the top-left corner for the 3 lines and tap on them.
- In the menu that comes up, click on Devices
- Next, click on your Ring Doorbell and then select Device Health.
- Select Modify WiFi Network and move closer to your doorbell.
- You will be given a set of instructions on the screen that will guide you on how you can set up the doorbell.
- Pick the preferred one among the available WiFi networks
- Provide the password for the network and select “Continue”
When setting up the password, you should avoid including any special character in it.
Ring Doorbell set-up option mode
You will have to put the Ring Doorbell in a set-up option mode before you can modify your WiFi network and you can also get this done remotely.
The doorbell must be in the set-up option mode option just before the process can begin inside the Ring App.
The particular model of Ring Doorbell you are using can determine the steps to follow when putting the doorbell in a setup mode.
Check below for the popular models of Ring Doorbell and how to put each of them in the set-up option mode:
- Ring video doorbell: Detach your doorbell from your mounting bracket. Check behind the doorbell for an orange button and press it. Just press the button once and remove your finger; it should not be pressed down for a long time.
- Ring Doorbell 2,3,3, Plus & Elite: Detach the faceplate form the doorbell. Check the front part of the device for a black button and press it down once
- Ring Doorbell Pro: Check the doorbell’s right side for the control button and press it down once.
When the device’s front side displays a revolving white light, then you will know the doorbell is in set-up option mode.
How to choose the right WiFi frequency for Ring Doorbell
Many of the WiFi routing devices we have around come with either the 5GHz or the 2.4GHz frequency.
The latter has a wider range but its speed is slower compared to the5GHz frequency.
In most instances, both frequencies are recorded as distinct networks. Make sure you only go for the one that is compatible with the particular Ring doorbell you are using.
The points below can help you to determine the compatibility:
- Ring Doorbell Pro supports both 2.4 GHz and 5 GHz.
- Ring video doorbell supports 2.4 GHZ but does not support 5 GHz
- Ring Doorbell 3 Plus supports both 2.4 GHz and 5 GHz.
- Ring Doorbell 2 Supports 2.4 GHz but not 5 GHz
- Ring Doorbell 3 Supports both 2.4 GHz and 5 GHz.
- Ring Doorbell Elite supports both 2.4 GHz and 5 GHz
Those who have a paired-band router for WIFI and dual-connection Ring Doorbell model can opt for any of the frequencies they prefer. It is better to use a network having few connected devices for a faster speed.
If you need a frequency for a stronger and faster interconnection linking the dual-band doorbell and WIFI, you should go for a 5GHz frequency.
You can also add the Ring Chime Pro WiFi extender for additional functions.
Good reasons to Modify the WIFI on your Ring doorbell
You may need to Modify the WIFI on your Ring doorbell if you have had cause to change your Internet Service Provider recently.
You may also need to do this if you have had cause to change the name and/or password of your WiFi network.
There may be a need for a manual reconnection of your Ring doorbell to the WiFi network in case the doorbell has lost its WiFi connection and cannot get reconnected automatically.
The same step used for replacing your WiFi network can be used for the manual reconnection of the Ring doorbell WiFi.
If there is a temporary power outage, your Ring Doorbell can be kept functional still via the hotspot on your Smartphone.
You will only need to turn on the Smartphone hotspot option from the settings of the phone and then get it connected to the Ring app; it will work just like the regular WiFi network.
Bear in mind that the connection can consume your mobile data. So, make sure you check the data plan on your Smartphone will be sufficient to also run the Ring Doorbell.
Troubleshooting
If the doorbell refuses to go into set-up option modes, you can carry out a hard reset and the steps below can make that possible:
- Tap on the set-up button and hold it down for up to 30 seconds.
- Release the button after 30 seconds and wait for 5 minutes. The doorbell should restart after 5 minutes.
A hard reset should only be done if there is a need for it since it can get the doorbell settings erased, making you start the set-up process all over again.
Loss of WiFi connection
This can be the issue if:
- Ring emits a sound when you push the button
- The Ring app does not give you any alert
- The captured events are not shown by the Ring
You can restart the router to get it reconnected to the WiFi network.
Poor strength of the WiFi signal
This can be the issue if:
- The video quality is poor
- Notification is delayed
- Failure to send notification
The problem may come from your Internet Service Provider (ISP).
Conclusion
It is essential to reconnect your Ring Doorbell to the WiFi network every time you have cause to change your WiFi network information or internet provider.
The Ring app makes it very easy to change the password, but make sure you first put the doorbell in set-up option mode following the instructions we gave earlier.
